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Please also check out our FAQ’s below!

Frequently Asked Questions

Does Highland Creative do pro bono work?

YES! We have a limited number of spots in our schedule for pro bono work. Requirements for this are that you have to be a registered 501(3)(C). Please schedule an intro call with us by clicking the book call button above to discuss your organization’s project/needs.

What is turn around time look like?

We can complete smaller design projects within 1-2 business days. Websites and branding normally take 2+ weeks to complete. 

Does Highland Creative only work with Nonprofits?

No! We work with all kinds of businesses small and large and in various industries. Please get in touch and let’s discuss how we can help you with your next design and marketing need!

Can you come to my location?

If you are located in the upstate of South Carolina or in Western North Carolina we can come to your office for meetings. Outside of that region, we can do video calls for meetings or travel to you at your expense.

Branding FAQ

How do I know when I need to rebrand?

This is an extremely personal decision. If you have a team, ask them how they feel about your current branding. More likely than not if you’re here, you’re ready for a rebrand.

Should I include my team and board or just myself in the branding sessions?

Totally up to you. We can always start with just yourself and add the team or board in later if that would be helpful.

What if I just need a logo or brand board?

If you’re just looking for a logo and/or a brand-style board, we can help you with that also. Just reach out and set up your free intro call to discuss

Can I combine a branding package with the Peak Launch Website Package?

Yes and you can save $$$ by doing so! We do offer discounts with all bundled services.

Website FAQ

Do you only do WordPress websites?

Yes, one of the reasons we’re able to get your site live in 10 business days is because we work on a single platform, WordPress. WordPress has become the standard for professional websites and allows your organization to grow and expand as needed!

Can I combine the branding and website packages?

Yes and you can save $$$ by doing so! We do offer discounts with all bundled services.

Can you add pages to my website?

We can, if you add them during your two weeks we can fit them into the schedule for a small additional cost. We can also add pages at any time!

Will the site be mobile-friendly and responsive?

100%! Our sites are all tested to look and function both on desktop and mobile devices. We also test sites across browsers as well.

Can I get an email with my business domain?

Yes, we can add this service to your package for an additional fee. You’ll get all set up for a email address!

Can I hire you to make updates to my site as needed?

Yes, we work on retainer for website updates. Just send over an email with updates and we’ll update your site for you within 1-3 business days depending on how time-intensive the changes are.

Do you offer e-commerce websites?

Not with the Peak Launch Website package. Get in touch and let’s do a discovery call to see if we’re a good fit.

Ready To Get Started?

We put our 20 years of professional marketing experience to work for you to get the results you’re looking for. A FREE introductory call is the first step.